Play responsibly —
keep the fun in your control
mbaji believes gaming should be enjoyable, not stressful. By using our safety tools and support, you can always stay in control.
Your protection is our top priority
At mbaji, we want every player to enjoy gaming with fun — free from financial or mental stress. When online gaming goes beyond entertainment and becomes a habit, it can have a negative impact on your life. That is why we have built tools into our platform from the start to help you play in a healthy and mindful way.
Responsible gaming is not just about managing your budget — it also includes time management, self-reflection, and the courage to seek help when needed. mbaji is with you every step of the way.
Control tools in your hands
mbaji gives you the following safety options that you can use at any time.
Deposit Limits
You can set a maximum deposit limit on a daily, weekly, or monthly basis. Once a limit is set, it takes effect immediately. A request to increase a limit requires additional verification to process.
bKash Nagad RocketTime-out
If you want to take a short break, you can temporarily suspend your account for anywhere from 24 hours to 90 days. During this time you cannot log in or make deposits, but your balance will remain safe.
Temporary BreakSelf-Exclusion
If you want to stop gaming for the long term or permanently, choose self-exclusion. Once this request is confirmed, it takes effect immediately and cannot be cancelled before the set period ends.
Long-Term ProtectionGaming History Review
You can view your betting history, win/loss records, and spending patterns at any time from your account dashboard. Knowing your information is important for making informed decisions.
Transparency24/7 Support
If you have any concerns about gaming, contact our support team. Round-the-clock support in Bengali and English is available via live chat or email.
[email protected]Protection of Minors
mbaji strictly follows a 21+ age policy. Age is confirmed during account verification. If there are children or teenagers at home, it is recommended to use parental control software on your devices.
For Ages 21+Check your gaming habits
Ask yourself the questions below. If the answer to more than one is "yes", please contact our support team.
- Are you spending more than your set budget?
- Do you keep coming back to gaming even after deciding to quit?
- Are you placing more bets to try to recover money you have lost?
- Are family or friends concerned about your gaming habits?
- Is gaming affecting your work, studies, or relationships?
- Are you gaming to relieve stress or anxiety?
The golden rules of responsible gaming
Set a budget
Before you start gaming, decide the maximum amount you are willing to spend. This amount should be something that, if lost, will have no impact on your daily life. Setting a deposit limit on mbaji makes managing this budget even easier.
Set a time limit
Decide in advance how long you will play and stick to that time limit. Playing for long stretches without a break can reduce your judgement. Take regular breaks — go for a walk, drink some water, spend time with your family.
See it as entertainment
Thinking of gaming as a source of income or a way to solve problems can lead to trouble. Think of it as an entertainment expense like going to the cinema or travelling — enjoy it, but do not depend on it.
Know your mental state
It is best not to game when you are feeling down, stressed, or lonely. At such times your decisions are less sound and there is a greater risk of overspending. Instead, talk to someone you care about or focus on another activity.
Strict 21+ age verification
mbaji is only for people aged 21 and above. This is not a guideline — it is our strict policy. Protecting minors from gaming is a central part of our responsibility.
How we verify age:
- Date of birth is collected at the time of registration
- A government-issued ID (NID / passport) may be required for account verification
- Suspicious accounts are investigated and closed if necessary
- Payment account ownership is checked against deposit and withdrawal requests
We are here if you need help
A gambling problem is not something to be ashamed of — it is a health issue and there are solutions. mbaji's support team is available around the clock to help you, without judgement.
Live Chat
Our live chat is available 24 hours a day, 7 days a week. Talk to us in Bengali — our trained representatives are here for you. Contact live chat to set up self-exclusion or limits.
Email Support
If you would like to discuss something in detail, send us an email. Your request will be handled with complete confidentiality.
Questions about responsible gaming
Enjoy the entertainment,
keep control in your own hands
Log in to mbaji for a safe and enjoyable gaming experience. If in doubt, visit the support page.